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Contact Us

Thanks.
Your enquiry is on its way to our team.

Our VIC team will be in touch within 1 business hour during opening times, or first thing the next business day. While you wait, here’s what to expect next.

Pakenham, VIC Mon-Fri 9am-5pm Sat 10am-2pm
What happens next

Your path to driving home.

Five clear steps. No pressure. No surprises. Most customers go from “registered interest” to “drove home” in two to four weeks.

1
Visit branch or talk to sales
Call or pop in to meet our friendly team. No booking needed – we’re set up for walk-ins during opening hours.
No booking needed
2
Secure your van with a deposit
Once you’ve selected your van, lock it in with a small deposit (refundable subject to T&Cs). We hold your stock and quoted price for 14 days.
14-day price hold
3
Confirm your handover date
We schedule a 1-3 hour walkthrough. You’ll be shown every system, switch and feature in your new van.
1-3 hr walkthrough
4
Sort the remaining balance
Pay the balance via direct transfer or finance approval. We’ll guide you through whichever fits.
Bank transfer or finance
5
Drive home, happily
Your van is yours. We hand you the keys and a starter kit for your first weekend away.
First trip ready
Visit us

Fantasy Caravan Pakenham.

Drop in to see the range, take a closer look at any model, or talk to our team in person.

VIC Branch

Pakenham

Opening hours
Mon-Fri 9:00am – 5:00pm
Sat 10:00am – 2:00pm
Sun & Public Holidays Closed
Meet the team

Meet the Pakenham team.

Drop in to Pakenham for a chat. We have an ever-evolving range on display – new models in and out regularly.

While you wait

A few useful next steps.

See our complete range

Browse all five Fantasy Caravan series with specs, layouts and from-prices.

View all models

Call VIC direct

Skip the wait. Call the VIC team during opening hours and we’ll talk through your options.

1300 096 615

Pre-check finance options

If you’re considering finance, get pre-approval started so you’re ready to lock in stock.

Finance options
Be ready for your visit

What to bring.

A short checklist

  • Your tow vehicle details. Make, model, year – so we can match the right van to it.
  • Your partner or co-buyer if applicable – decisions go better when both are there.
  • Any questions you want answered. We’d rather you ask than wonder.
Stay in the loop

Follow us for owner stories and new builds.

Quick answers

Common questions.

What if I can’t visit a branch?

No problem. We can do everything over the phone with a video walkthrough. Call us on 1300 096 615 and our team will guide you through every step from first questions to delivery.

How does the price hold work?

Once you visit or call and lock your van with a deposit, we hold your quoted price for 14 days from that point so you can finalise without pressure.

Do I need finance pre-approved before visiting?

Not at all. Many customers start the conversation with us first to understand pricing, then arrange finance afterwards. We work with multiple Aussie lenders and can connect you with one that suits.

Can I bring a deposit on the day of my first visit?

Yes – if you find the van you want, you can secure it on the spot. We accept bank transfer or card.

What does the handover include?

A 1-3 hour walkthrough at our Pakenham branch where we show you every system, switch, and feature on your new van. You’ll leave knowing how everything works.

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